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Video Calling: Get the freedom to speak to your service advisor at your convenience on a video call. Enjoy personal attention and more transparency even while you are not physically present at the workshop. Estimates on Email: Now you can receive estimates on email as well as approve them. Save time while you add convenience to your service experience.
Feedback: Your service experience matters a lot. Post the delivery, share your feedback instantly through a tablet. DSDNxt Digital Service Drive Next , is a customer services program of Mercedes-Benz India that includes a host of digital solutions for customers to stay connected to their Star from the comfort of home and avail personalised services.
Below are the bespoke digital services offered by DSDNxt. WhatsApp, the new customer communication channel, will be used to share updates with customers such as the next service due date, allotment of service consultant, service estimate, service status, etc. Mercedes-Benz customer visit to the workshop will now be auto-detected. Look for this link on your favorites: Save.
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Certified Pre-Owned Mercedes-Benz Vehicles Beyond the assurance of a painstaking certification process and hour Roadside Assistance, every Certified Pre-Owned Mercedes-Benz now comes with industry-leading coverage: an unlimited-mileage warranty for one year that can be extended for up to two additional years. View Certified Vehicles. Read More.